Air Source Heat Pumps

Enjoy low carbon heating and hot water in your home with a Baxi Air Source Heat Pump

How can we help?

Baxi is a leading manufacturer of heating and hot water solutions

Our solutions include Boilers, Air Source Heat Pumps (ASHPs), combined heat and power (CHP), heat interface units (HIUs), prefabricated plant rooms and skids, controls and digital applications.

In the UK and Ireland, Baxi has a portfolio of some of the best known and most respected brands in the residential and commercial heating industry - Remeha, Potterton Commercial, Andrews water heaters, and Heatrae Sadia.


Baxi is proud to have been manufacturing in the UK since 1866. From our award-winning customer support to our industry-leading hands-on training, we are fully committed to making life with Baxi as easy as possible.


We have a strong research and development platform and the financial strength of BDR Thermea Group means we make considerable capital investment to stay at the cutting edge of innovation. We are actively involved with designing products that will take us into the zero carbon future.


We employ over 1,200 people in the UK and Ireland and our manufacturing site is in Preston, close to where Baxi was first established in 1866.

Our opening hours are:

Monday to Thursday 

8am to 4:30pm

Friday

8am - 4pm

FAQs

  • All FAQ's
  • Boilers

  • Central Heating

  • Energy Transition

  • Home Safety

  • My Baxi app

Can I still replace my old gas boiler?

Yes, you can replace your existing gas boiler but you don’t have to do this before 2025. Find out more at Baxi's FAQ section...

How can I set the schedule for my central heating?

The existing central heating schedules should have been migrated over from your old uSense app. If you need to change them, follow the instructions here...

How can I set the temperature for my hot water?

Want to set the temperature for hot water? Here are the instructions. Remember to set between 50-60 degrees Celsius for a combi boiler. Find out more here.

How do I set up my new My Baxi app for my uSense smart control?

All the information on your old uSense app should be migrated automatically on My Baxi app. Simply follow the steps or watch our video to complete setup.

Do I need a carbon monoxide detector fitted?

For you and your family's safety, it is advisable to fit a carbon monoxide alarm in each room in your home that has a gas appliance or solid fuel heating.

What is central heating sludge?

Sludge or magnetite if left to build up, can damage the boiler and the heating system. Find out everything you need to know about Sludge here...

What is a magnetic boiler filter?

Find out everything you need to know about the magnetic boiler filter, how they function, why should the filter be fitted, and how to look after them.

Does my boiler filter need cleaning?

Ask your installer to clean your filter while carrying out your annual boiler service. Read more to find out why this is important...

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Baxi at Home Blog

Read on for lots of info, hints and tips about heat and hot water for your home, energy saving and the future of home heating.

User Guides

Looking for product literature? We have all the User Guides and Manuals you may need.