Our mission, vision and values

Mission, vision and values

Our mission statement is over the main entrance into our office, so we all see it every time we enter the building. Our mission, vision and values are the threads that make up the fabric of our business and run through everything we do and say.

Our mission

Earning lifetime loyalty by creating comfort for our customers

Our vision

Leading the market in smart heating solutions

Our values

We are positive and passionate about our business, our products and the service we deliver
We provide safe products, services and working environments
We are reliable and responsive, with easy-to-work-with products and services
We trust each other and respect different views
Our innovative approach means we support creativity, embrace change and are willing to learn